Terms of Service
1. TERMS AND CONDITIONS OF USE — COOPACSOLLatest update: December 2025Welcome to the official website of COOPACSOL — Credit Union & Multiple Solutions Services (RNC 430317713), with address at Avenida Ylíradi, Bayahíbe, Dominican Republic. By accessing this website, you agree to comply with these Terms and Conditions of Use. If you do not agree with any of its provisions, you should refrain from using this page.1. Use of the websiteThe content of this site is provided solely for informational purposes and institutional guidance. Coopacsol reserves the right to modify, update or withdraw information at any time without prior notice.2. Access to servicesSome functionalities may require identity verification, digital authentication or the use of credentials granted by COOPACSOL. The user is responsible for maintaining the confidentiality of their passwords and access.3. Limitation of liabilityCoopacsol does not guarantee the continuous availability of the site nor is it responsible for damages resulting from technical interruptions, maintenance or external failures.4. Intellectual Property All content (texts, logos, images, design, software) is the exclusive property of COOPACSOL and cannot be reproduced without written authorization.5. External links This site may contain links to third parties. COOPACSOL is not responsible for the content, operation or privacy policies of such sites.6. Electronic CommunicationsBy using this site or digital services, you agree to receive electronic notifications regarding your account, products or institutional communications.7. Applicable Legislation These terms are governed by the laws of the Dominican Republic. Any dispute will be submitted to the jurisdiction of the competent Dominican courts. Law 172-13 on Personal Data Protection.1. Data we collectWe can process the following categories of data:Identification data: name, ID, passport.Contact information: telephone, email, address.Financial information: accounts, deposit certificates, credit history.Transactional information generated by products and services.Technical data from the use of the site (cookies, IP, browser) .2. Purposes of the processing The data is used for: Management of savings accounts, certificates and credits. AML/KYC validations and fraud prevention Institutional communications. Compliance with legal and regulatory obligations, IDECOOP and other authorities. Computer security and operational control.3. Legal Bases We treat data in accordance with: Contractual obligations. Regulatory requirements (IDECOOP, Law 155-17, Law 172-13). Institutional legitimate interest. Explicit consent of the owner where it apply.4. ConservationThe data will be kept for the time required by Dominican legislation and for the periods necessary for auditing, money laundering prevention and regulatory compliance.5. Rights of the Data ControllerUsers have the right to: Access their data.Rectify incorrect information.Request cancellation when lawfully appropriate.Oppose certain processes.Submit complaints to DIGECIT.Requests: privacidad@coopacsol.com.do 6. Data transfersCoopacsol does not sell or market personal data. They may only be shared with:Regulatory authorities.Contracted technology partners.Essential service providers under confidentiality agreements.7. SecurityTechnical, physical and administrative protection is applied to save data from unauthorized access, measurement or loss. ✅ 3. COOKIE POLICYThis site uses cookies to improve the user experience and optimize the operation of the page.1. What are cookies? Small files stored in the browser that allow you to remember preferences and analyze usage patterns.2. Types of cookies usedTechniques: necessary for basic functioning.Analytical: anonymous statistics on navigation.Functional: remember language or preferences.We do not use third-party advertising cookies without consent.3. How to manage cookies The user can disable them from their browser. Deactivation may limit the functionality of the site. ✅ 4. LEGAL NOTICE This site is the property of: COOPACSOL — Credit and Credit Cooperative & Multiple Services Solutions RNC: 430317713 Address: Av. Ylíradi, Bayahíbe, Dominican RepublicInstitutional email: alagia@coopacsol.com.doEl access to the site implies full acceptance of this legal notice. The information provided n